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Hooktech Labs Private Limited serves as the proprietor and supervisor of this website. At chicclozet ("we," "us," or "our"), we have developed this Privacy Policy to cover all associated websites and mobile applications. This document details how we collect, use, and share your personal information when you engage with our platforms, access our services, or make purchases. We are committed to safeguarding your privacy and ensuring that your information is handled with the utmost care. By using our site, you consent to the practices outlined in this policy. We recommend reviewing it periodically, as we may make updates to comply with legal requirements or to improve our services. 

 

Data Collection 

 

At chicclozet, we gather various forms of personal data through diverse interactions. This information is obtained when engaging in activities such as payment for products or services, newsletter subscriptions, website visits, participation in physical or virtual events, contribution to research initiatives, joining communities or forums, entering contests, and contacting us for inquiries or grievances.  

 

The types of information collected by chicclozet may include: 

 

  • Contact Information: When utilizing our services, subscribing to newsletters, joining communities, participating in research, or attending events, we may request your contact details like name, email, and/or postal address to fulfill your requests. 

 

  • General Personal Information: For surveys, contests, and events, we may collect additional personal data such as gender, job title, date of birth, marital status, etc. 

 

  • Behavioral Data: During your website visits, we gather information regarding your online actions, including time spent on the site, clicked items, and other socio-demographic details. 

 

  • Purchase Information: When purchasing a product or service from chicclozet, we gather data regarding the specific products or services acquired. 

 

Utilization of Your Information 

 

At chicclozet, your personal information serves specific purposes crucial to our operations. We maintain limited access to only what is necessary, and these purposes include: 

 

  • Technical Maintenance: Ensuring the smooth operation and maintenance of our technical infrastructure. 

 

  • Legal and Accounting Functions: Facilitating legal and accounting necessities crucial to our business. 

 

  • Market Research: Conducting research to enhance our services and user experience. 

 

  • Community and Forum Management: Managing and fostering interaction within our communities and forums. 

 

  • Credit/Debit Card or Payment Processing: Securely processing payments for credit/debit card transactions. 

 

  • Order Fulfillment and Address Verification: Accurately fulfilling orders by verifying addresses. 

 

  • Marketing Communication: Personal information is utilized to display marketing materials and communicate information about new features, events, or products/services offered by chicclozet. 

 

  • Health, Safety, and Legal Compliance: Personal information may be accessed, used, and shared for health, safety, and legal compliance purposes, including cooperation with official investigations and safeguarding the rights and property of chicclozet and its stakeholders. 

 

  • Business Changes and Transfers: In significant business changes such as mergers, acquisitions, or bankruptcies, your personal information may be transferred as part of the assets. 

 

Your privacy is paramount at chicclozet, and we are dedicated to maintaining transparency and compliance with data protection standards. 

 

Data Protection 

 

At chicclozet, safeguarding your data is our utmost priority. We employ robust security measures, including Secure Sockets Layer (SSL) coding, to protect your information from unauthorized access, alteration, or disclosure. SSL encryption establishes a secure and encrypted connection between your device and our servers during data transmission. 

 

However, it's important to acknowledge that, despite our efforts, no online transmission can be guaranteed to be completely secure. We constantly monitor and update our security protocols to meet industry standards and strengthen the defense of your information. Your trust is paramount to us, and we remain steadfast in upholding the highest standards of data security. 

 

Children's Privacy 

 

Our website does not intentionally collect or retain personal information from individuals under the age of eighteen (18). Should we inadvertently collect personal information from a user under the age of eighteen (18), we will promptly delete such information. 

 

Information Sharing 

 

We highly prioritize your privacy and strictly adhere to guidelines. Your personal information is never sold, traded, or rented to third parties for any reason. We solely use your data for informational purposes and do not disclose it without your explicit consent. 

 

To ensure seamless operations such as shipping and payment processing, we may share necessary information with trusted partners. Rest assured, we have rigorous measures in place to safeguard your data during these essential processes. Your trust is paramount to us, and we are unwavering in our commitment to providing a secure and transparent online environment. 

 

Legal Action and Protection 

 

We may disclose personal information if we believe it is necessary to identify, contact, or take legal action against individuals causing damage, harm, or interference—whether intentional or unintentional—to our rights, property, users, or anyone else adversely affected by such activities. 

 

Moreover, personal information may be disclosed in situations where there is a genuine belief that the law mandates such disclosure. 

 

Regarding the retention of personal information, chicclozet retains it for the duration necessary to fulfill the products or services you have requested. This includes compliance with legal requirements and adherence to tax and accounting regulations that may require the retention of personal data for specific periods. In certain circumstances, personal data may be anonymized by chicclozet, rendering it incapable of identifying you. Anonymized information may be used indefinitely, particularly for research or statistical purposes. 

 

User Rights 

 

Under the Information Technology Act, you have certain rights that you can exercise by contacting our Grievance Officer. These rights include: 

 

  • Verification of Information: You have the right to verify the accuracy of the information we hold about you and can request to inspect and correct any inaccuracies in your personal data. 

 

  • Withdrawal of Consent: You can withdraw your consent to our use of your personal information at any time. Please note that revoking consent releases us from the obligation to provide the requested goods or services. 

 

  • Complaints and Discrepancies: If you encounter any discrepancies or have complaints about information processing, you have the right to contact our Grievance Officer. 

 

Opt Out 

 

We respect your preferences at chicclozet. If you no longer wish to receive our promotional emails or newsletters, you can easily unsubscribe at any time. Simply click on the "Unsubscribe" link included in our emails, and we will promptly remove you from our mailing list. 

 

Privacy Policy Updates 

 

To enhance transparency and user security, we may periodically update our Privacy Policy. Any changes will be promptly reflected on this page. We encourage you to review this policy periodically to stay informed about how we handle your data. Your continued use of our services indicates your acceptance of this policy. 

 

Contact Us 

 

We are here to address any questions or concerns you may have regarding our privacy policy. Your privacy is of utmost importance to us, and we are committed to ensuring your satisfaction. Thank you for choosing chicclozet and shopping with us. We hope you have a wonderful experience! 

 

For additional assistance, please do not hesitate to contact us at hooktechlabsprivatelimited@gmail.com.