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Signup Related Queries

If you've forgotten your password, click on the "Forgot Password?" link on the login page. Enter your registered email address, and we'll send you a password reset link. Follow the instructions in the email to create a new password and regain access to your account. 

Absolutely! We take your privacy seriously and use industry-standard encryption to protect your personal information. Your data will only be used for account management, order processing, and providing you with personalized offers. 

To sign up, simply click on the “Sign Up” button located at the top of our website. Fill in the required information, including your name, email address, and password. Once you submit your details, you'll receive a confirmation email to activate your account.

Creating an account on our website allows you to enjoy a personalized shopping experience. You'll be able to save your favorite items, receive exclusive offers, and stay updated on the latest trends. 

Payment Related Queries

If your payment is declined, please check that all entered information is correct, including card number, expiration date, and CVV. Ensure that your card has not expired and that you have sufficient funds available. If the issue persists, contact your bank or credit card provider for assistance, or try using a different payment method.

Once an order is placed, the payment method cannot be changed. If you need to update your payment information, we recommend canceling the order and placing a new one with the correct payment details.

Absolutely! We prioritize your security and use advanced encryption technology to protect your payment information. Our website is PCI compliant, ensuring that your data is safe and secure during transactions.

We accept a variety of payment methods for your convenience, including major credit cards , debit cards, UPI, and digital wallets.

Shipment & Delivery Related Queries

Unfortunately, once an order is placed and the payment is processed, we cannot change the shipping address. If you realize there’s an error, please contact our customer service team immediately, and we will do our best to assist you before the order is dispatched.

No, we currently do not offer international shipping. We only ship within India. Please check back in the future for updates regarding international shipping options.

If your order hasn’t arrived by the estimated delivery date, please check the tracking information provided in your confirmation email. If there are any issues, contact our customer service team for assistance.

Shipping is free on all orders, regardless of the method, order total, or destination.